Effective Date: 16 Nov 2024
BRAND-E AI LABS, Inc. (“Company,” “we,” “us,” or “our”), a company incorporated in the United States and operating from Washington, DC, respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes how we collect, use, disclose, and protect your personal information when you visit our website at www.brande.ai and use our SaaS platform accessible at app.brande.ai (collectively, the “Services”).
By accessing or using the Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use the Services.
1. Information We Collect
1.1 Personal Information
We may collect the following categories of personal information:
- Contact Information: Name, email address, phone number, mailing address, and company information.
- User-Generated Content: Reviews, testimonials, and feedback you provide.
- Identifiers: IP addresses and device identifiers.
- Usage Data: Information about how you use the Services, including access times, pages viewed, and the page you visited before navigating to our Services.
1.2 Non-Personal Information
- Cookies and Similar Technologies: Data collected through cookies, web beacons, and other tracking technologies regarding your browsing actions and patterns.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you fill out contact forms, sign up for newsletters, participate in surveys or feedback forms, or submit reviews and testimonials.
- Automatically: Through cookies and similar technologies as you navigate the Services.
- From Third Parties: Such as analytics providers and third-party websites where you may leave reviews or testimonials.
3. Purpose of Data Collection
We use your personal information for the following purposes:
- Responding to Inquiries: To answer your questions and provide customer support.
- Marketing and Promotional Communications: To send you information about our products, services, and promotions.
- Website Analytics and Improvements: To analyze trends and improve our Services.
- Personalization: To tailor content and experiences to your interests.
4. Disclosure of Your Information
4.1 Within Our Company
We may share your information with our affiliates and subsidiaries within our family of companies for the purposes described in this Privacy Policy.
4.2 Service Providers
We may disclose personal information to third-party service providers who perform services on our behalf, such as hosting, data analysis, email delivery, customer service, and marketing assistance.
4.3 Legal Obligations
We may disclose your information when required by law, regulation, legal process, or governmental request.
4.4 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the acquiring entity.
4.5 No Sale of Personal Information
We do not sell or rent your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interaction with our Services:
- Essential Cookies: Necessary for the operation of the Services.
- Analytics Cookies: To understand how visitors use the Services and to improve them.
- Functionality Cookies: To remember your preferences and personalize your experience.
Managing Cookies: You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Services.
6. Third-Party Services
We utilize third-party services, which may include:
- Google Analytics: For website analytics.
- Microsoft Clarity: For website analytics.
- Social Media Plugins: Such as Facebook, Twitter, or LinkedIn buttons that may collect information about your IP address and the page you are visiting.
These third parties may use cookies or other tracking technologies to collect information about you when you use our Services. We do not control these third parties’ tracking technologies.
7. Data Protection Measures
We implement reasonable security measures to protect your personal information:
- Encryption: Use of SSL certificates to encrypt data transmitted between your browser and our servers.
- Secure Servers: Hosting on servers with robust security protocols.
- Access Controls: Limiting access to personal information to authorized personnel only.
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure.
8. International Users
Our Services are operated from the United States and are intended for users located in the United States, Central America, and South America. We do not intend for residents of the European Union or other regions with data protection laws differing from those of the United States to use our Services. If you access the Services from outside these regions, you do so at your own risk and are responsible for compliance with local laws.
9. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
10. User Rights and Choices
10.1 Access and Correction
You may contact us to request access to or correction of your personal information. We may require verification of your identity before fulfilling such requests.
10.2 Opt-Out of Marketing Communications
You may opt out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails or by contacting us at legal@creativeanalyticsdc.com.
10.3 Do Not Track Signals
Our Services honor “Do Not Track” signals sent by your browser. However, we do not have mechanisms to provide individualized privacy preferences beyond this setting.
11. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. This may include retaining your information beyond the end of your relationship with us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when the latest changes were made. Your continued use of the Services after we make changes signifies your acceptance of those changes.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at legal@brande.ai. Our principal place of business is located in Washington, DC, United States.
By using the Services, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms.
